The data controller responsible for this website is Clare Freeth, Penhallow Farm, Ruan High Lanes, Truro, Cornwall TR2 5LR
Information we collect
We collect information about you when you submit an enquiry using our Enquiry form and we only use this information to deal with your enquiry.
We also collect information about you when you make a booking request and we only use the information entered in our booking form to deal with your booking request.
The data you enter in our Customer Feedback form is used to display comments on our website. Any data you enter in the Name and Email fields is not displayed on the live website.
When you visit our website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out such things as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.
Cookies are very small text files that are stored on your computer when you visit some websites.
You can disable any cookies already stored on your computer. To find out more about how to enable, disable or delete cookies from your web browser, visit www.aboutcookies.org or www.allaboutcookies.org.
How we protect your data and keep it secure
Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data.
Retention of data
We only hold your personal information for as long as necessary for the purposes for which we collected your information or for as long as the law requires us to.
You have the right to request:
- information about how your personal data is processed
- a copy of that personal data
- that anything inaccurate in your personal data is corrected immediately
You can also:
- raise an objection about how your personal data is processed
- request that your personal data is erased if there is no longer a justification for it
- ask that the processing of your personal data is restricted in certain circumstances
If you have any of these requests, get in contact with us. You may also lodge a complaint with a supervising authority in the Member State where you habitually reside or work or where a breach has taken place. Details for the Office of the Information Commissioner in the UK are available at https://ico.org.uk
Links to other websites
Changes to this policy